Flat Rate Pricing-Why?

We at Littleton Heating and Air Conditioning would like you to know that our service department has adopted  the "Flat Rate" method

of pricing service work. It is nationally recognized, and was developed to make sure that you, Our Customer could feel in control of

a service call from beginning to end. For many years, those in our business have used the "Time & Material" method of pricing service work.

We would tell you that there would be some basic charge for the initial on-site period (usually one-half hour) and then $xx.xx dollars per hour

plus materials from that point on. One problem with the "Time & Material" method is that some customers are in the unfortunate position

of paying more for a given service task than others because the technician on the job is very good, but slower than others. Sometimes poor

weather conditions slow down a job, causing you to pay a higher final cost. Or maybe a part needed for your system is not on the truck,

and you pay for the time it takes to obtain it.

In the past, we had no better way to price service work. But developments in our industry now make it possible to offer you a better choice.  

A nationally respected organization has accumulated data on the proper time to complete thousands of service tasks. This time is based on

a fully trained and qualified technician with the latest diagnostic tools arriving at you home or business.

We will now give you a firm price for the trip and thorough diagnosis of your system, which we call our "diagnostic charge", first.

Then, once we discover the problem, we will give you a firm up-front price to repair it. This price will include everything all labor, parts,

miscellaneous materials, and parts acquisition time, if any. Using this quoted service pricing method there are no longer any big surprises

at the end of the job. After all, it is just as discouraging for us as for you when the repair bill grows so large that you might have considered

replacing your old equipment before spending so much to fix it. With Flat Rate Pricing, you can be in control of the service cost every step of the way.

The bottom line is that Littleton Heating and Air Conditioning only installs the highest quality original equipment manufacturer parts or superior

quality replacement parts that we know are going to last. Please let us know your comments concerning Flat Rate Pricing and any other areas

in which we can be of service. No matter how small the displeasure or how minor the irritation; we want to know when you are not happy with our service.

Your satisfaction is our highest priority.

Thanks again for being our customer!

WHY REPLACE OLD EQUIPMENT IF IT STILL WORKS?

Older heating and cooling systems may run for years without major mechanical problems, but even so, they use so much energy that they become

very expensive to operate. Equipment of fifteen years ago, like the automobiles of that era, is much less efficient than that of today.

In fact, most older furnaces are vastly less efficient than the models that Lennox now offers. For example, a typical gas furnace more than ten years

old may operate at only half the efficiency of some new Lennox high-efficiency models.

Older heat pumps and air conditioners have the same drawback. Even units only five years old may operate at very low efficiencies, compared to

today's Lennox models. In addition to costing you more to operate because of its low efficiency, every day you operate your old heating and cooling

equipment, you run more of a risk of breakdown. So whether you're faced with a breakdown or just know that your heating and cooling equipment

is getting old, now is the time to replace it with a Lennox high-efficiency system.

In a few short years, your energy savings will pay for the cost of the system, and you will enjoy priceless peace of mind knowing that you have a new,

reliable system that you can count on. That's why more and more of today's homeowners are realizing that replacing old equipment

 - even if it's still running - makes sense.

We do offer Financing - same as cash - W.A.C. , specials, discounts and rebates.

It is easy.