Welcome

As a Dave Lennox Premier Dealer, customer satisfaction is the cornerstone of all we do. In order to maintain our status, as a Dave Lennox Premier Dealer we must utilize this customer satisfaction program and must meet minimum standards for performance. Survey results are available online to us 24/7, providing immediate feedback and an opportunity to address any issues. Customers of Littleton Heating and Air Conditioning are strongly encouraged to participate in this process. Those customers completing a survey are automatically entered into a monthly drawing for $500. We know from recent studies that trust is even more important than price to most consumers, for this reason, building and maintaining a reputation for trust and reliability is absolutely essential to the success of our business.

Survey

In order to maintain our status, as a Dave Lennox Premier Dealer we must utilize this customer satisfaction program and must meet minimum standards for performance. Survey results are available online to us 24/7, providing immediate feedback and an opportunity to address any issues. Customers of Littleton Heating and Air Conditioning are strongly encouraged to participate in this process. Those customers completing a survey are automatically entered into a monthly drawing for $500. We know from recent studies that trust is even more important than price to most consumers, for this reason, building and maintaining a reputation for trust and reliability is absolutely essential to the success of our business.

Results

A, PaulaLove: the new furnace/humidifier. Haven't received a power bill yet to see if our costs will go down but the house is much more comfortable. ***** M, Roy Well: satisfied courteous a very good dealer and service. ***** B, Maryann: The installation staff was great and very knowledgeable. Would have stayed as long as it took. The one thing that impressed me the most was that they were extremely happy doing what they did and seemed to like their jobs! Very rare these days. ***** G, Bob: Littleton Heating and Cooling hit a home run - recommend to all my neighbors - great job! ***** Z, Rohan very pleased with the furnace and a/c installed...look forward to long reliability and notable energy savings... ***** L, Randy: We had great service and very professional, friendly. ***** D, Bill: I can't say enough positive about Littleton Heating they have raised the bar of my expectations of future contractors. Thanks again!

S, Billy: We liked Mario A - we felt comfortable with his presence in our home and with his advice knowledge in repairing our furnace and air conditioner. ***** S, Keith: GREAT JOB AND GREAT PRODUCT SO FAR! ***** M, Kevin: Therese Our service technician was professional and friendly and we will definitely use them again for our air/furnace maintenance. ***** M, Joel: A class company!! would not hesitate recommending them to anyone. ***** W, Charles: THE INSTALLATION TECH'S WERE GREAT, FOR THE ESTIMATE AND INSTALL, THEY GOT HERE 5 MIN. BEFORE THEY WERE TO BE HERE, WORE BOOTIES TO KEEP MY HOUSE CLEAN, AND WHEN THEY LEFT YOU COULDN'T EVEN TELL THEY'D BEEN HERE EXCEPT I NOW HAVE AIR CONDITIONING. NOT ONE PROBLEM. I AM COMPLETELY HAPPY! ***** S, Ron: Like the "fixed price" concept for repairs, though prices seemed a bit high. Technician was very knowledgeable and pleasant. ***** B, Matt: Excellent service, technician helped to make the best of a bad situation . ***** C, Suzanne: absolutely delighted with Littleton Heating and Air and the service I received from VP and his staff. Especially touched by the personal attention and care that was given to my family and our particular special needs. Class act, all the way. ***** M, Tony: A Great value ***** S, Edith: This was a furnace/ac maintenance call. Purchased 2 carbon dioxide detectors. He had to replace some sort of circuit (ELTCB05-0050) ***** M, Marty: This was the first time I used the dealer and found them through the Lennox referral listing. Everything, from my initial contact through the complete installation was handled in a totally professional manner. This is the quality of service that all businesses should provide and all customers are entitled to. Lennox should be very proud to have Littleton Heating and Air representing them. ***** F, Brian: THANKS! ***** M, Stanley: YOU HAVE GOOD PRODUCTS AND GOOD SERVICE. ***** H, Patrick: THE TECHNICIAN WAS VERY KNOWLEDGEABLE AND EXPLAINED ALL HE WAS DOING. HE REMOVED HIS SHOES TO COME INSIDE WHICH I TOLD HIM HE NEED NOT BOTHER. WE KEPT HIS NAME AND WILL ASK FOR HIM IN THE FUTURE. WE HAVE THREE PROPERTIES WITH AIR CONDITIONERS. ***** S, Jacqueline: Very happy with the process and purchase ***** K, Ryan: FROM THE ESTIMATE TO FINAL INSTALLATION WE WERE VERY IMPRESSED WITH THE SERVICE WE RECEIVED. WE RECEIVED 3 BIDS AND CHOSE LITTLETON HEATING AC AND HAVE ALREADY REFERRED THEM TO FRIENDS OF OURS AND WILL USE THEM FOR FUTURE SERVICES.